Shipping Policy

Thank you for shopping at Swift E-Rides! We're committed to providing you with a seamless shopping experience, including efficient and reliable shipping. Please review our shipping policy below for details on how we handle your orders.

1. Processing Time

Order Processing: Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays) from the date of receipt.
Order Confirmation: You will receive an email confirmation once your order has been processed and is ready for shipment.

2. Shipping Methods and Delivery Times

Standard Shipping: Generally takes 3-7 business days from the shipping date.
Expedited Shipping: Generally takes 1-3 business days from the shipping date.

Please note that delivery times are estimates and may be affected by factors such as weather conditions, carrier delays, or high order volumes.

3. Shipping Charges

Standard Shipping: Free shipping
Expedited Shipping: $4.99

4. Shipping Destinations

We currently ship to addresses within USA only. For international orders, please contact our customer service team for more information and shipping rates.

5. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

6. Order Issues and Delays

If you experience any issues with your shipment, such as delays or missing items, please contact our customer service team at info@swifterides.com as soon as possible. We will work to resolve any issues promptly.

7. Address Accuracy

Please ensure that your shipping address is correct before placing your order. Swift E-Rides is not responsible for orders shipped to incorrect or incomplete addresses provided by customers. If you notice an error in your shipping address after placing your order, please contact us immediately.

8. Returns and Exchanges

For information on returns and exchanges, please refer to https://swifterides.myshopify.com/pages/returns-refunds

9. Contact Us

If you have any questions regarding our shipping policy or your order, please reach out to our customer service team at info@swifterides.com.

Thank you for choosing Swift E-Rides. We appreciate your business!